Transit- Meeting Agenda (12/18/1997)

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APPROVAL OF MINUTES PUBLIC COMMENT AYES: Campbell, Caraballo, Wiep~echt (7) NAYS: None (0) ABSTENTIONS: None (0) ABSENT: None (0) Tina Hansen 1321 Peace Street SE #12 Salem, Oregon Keiley, Newton, Swenson, Towslee, Ms. Hansen said her issue concemed a bus stop at 12~' and Oak Streets. Peopie are parking at a bank there and do not realize it is a bus stop. The report she heard was that the bus stop is not visible. President Caraballo said Operafions Division staff would look into the situation. Valerie Schaaf 4508 N Newcastle Cr NE Salem, OR 97305 Ms. Schaaf said she had submitted a complaint by telephone that was not ~esolved to her satisfaction. She sets her watch ahead five minutes of the bus schedule so that she will be at the stop on time, and when she ~ registe~ed her complaint there was misunderstanding of that in the communication. She registered her complaint in person to Mr. Pugh, and he understood the situation fully. He~ experience was that one bus she was trying to catch (Jan Ree) was ea~ly, and another bus was 20 minutes late. She felt hurt by the misunderstanding. Ms. Schaaf said that she cannot walk fast or run because of balance problems. Some of the drive~s have told her she can flag them down because of this problem, but others, one in particular, told her that if they ever caught her flagging down buses she would not be allowed to ride the bus again. She felt as though she had been treated rudely and that her independence was threatened and would like to know what can be done about her situation. She feels as though some of the disabled are not able to catch buses when they want to. On Monday, she was trying to get to a doctor appoi~tment and needed to catch the bus, but because of what happened, she was one hour late. President Carabatlo thanked Ms. Schaaf for bringing this to the DistricYs attention, and said that staff would investigate and report their findings to the General Manager. Ms. Schaaf said secondly, with regard to the Courthouse Square project, it is her feeling that the future is not being considered if more parking is not induded. It is being looked at moneywise, but then when more parking is needed, it will not be possible to add it. Mr. Andersen-Wyckoff said the Transit District is not building any parking, but he will pass Ms. SchaaPs comments on to Marion County since they are responsible for building the parking in the project. The Transit District is Minutes of the Board of Directors Meeting Salem Area Mass Transit District November 20, 1997 - Page 3