Financial- Cromwell, Samuel (Previous Tenant)

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ti... Samuel Crowell 563 Court Street #1 Salem, OR 97301 581-3639 `..++ 11/14 Letter sent, signed and returned O1/13 Letter sent O1/30 Letter sent 02/13 Interview with Samuel Crowell, Dan, Roger & Laurie Result of interview - Samuel has a studio apartment and will move himsel£ No benefits were offered because the rent study has not been completed. 02/17 Second interview with Samuel. I gave him an address to view,193 13th St. NE. No papers were signed and no forms left because I needed to talk to Roger about a couple of unanswered questions. 02/18 When I told Dan about the unit I had sent Samuel to view, he told me to ca11 Robert Williamson about two studio units that he has for rent. It was decided to use one of these units as the basis of the rent study. I called Samuel. He had been to see the unit on 13th St. and did not like it. I told him I had the address of another unit that we were using for the rent study. He was not happy about the switch because it meant a lower benefit for him. I told Sam that any decision I made had to be approved by Dan and that nothing was set in cement. I told Dan that Sam was not happy about the switch and he said to tell Samuel we would use the higher priced unit for the rent study. I called Sam and told him we would go with the 13th St. unit as the basis for the study. 02/19 I called Sam and left a message for him to call me. I needed some other information that I failed to get at the time of the interview, (Social Security #, Employer's name and phone number, etc...) 02/20 I talked to Roger about the situation and he said that as long as the unit that is the basis of the rent study has not been rented, we must use the same unit for all of the tenants and it was our choice to use which ever unit we felt was equal or better than the unit the tenant is not renting. 02/21 Sam returned my call. He is coming in at 4:00 today Result of interview I told Samuel that because of the provisions of that law that state that all tenants must be treated fairly and equally, we were offering him 1488 State Street #3 at $295 a month as the basis of the rent study and that his benefit would be based on that amount for a total of $714. He said that we had a verbal contract and that he would not accept less than the amount mentioned in an earlier interview ($3360). I tried to explain that the basis of the rent study had changed and that everything was subject to the approval of our attorney as pertaining to the Relocation Act. He left with nothing being resolved. I told him I would call on Monday. 02/24 I talked to Roger about Samuel's claim of a"verbal contract." He said that this is not a contractual issue but rather a benefit and subject to change. He said that because Samuel did not act on the 13th St. unit on the day he view it (before the benefit summary