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Marion County Class Specification BulletinPage of <br />>>> <br />MINIMUM REQUIREMENTS: <br />EXPERIENCE AND TRAINING <br />1.High school graduation or equivalent; AND <br />2.One (1) year experience in customer service and use of a computer; OR <br />3.Any satisfactory equivalent combination of education, training, and/or experience relevant to the <br />position. <br />SPECIAL REQUIREMENTS <br />Working knowledge of and experience with computers and computer keyboarding is required. <br />> <br />May be required to pass a skills assessment test. <br />Positions in this class may be required to work rotating shifts, subject to call back or other <br />> <br />alternative work schedules. <br />Candidates will be subject to a personal background investigation, including, but not limited to, <br />> <br />criminal and driving histories. <br />Some positions in this classification may be designated bilingual. <br />> <br />KNOWLEDGE, SKILLS AND ABILITIES <br />Knowledge of: safety and security policies of the county and Corrections Facility; appropriate emergency <br />procedures; basic math. <br />Skill and ability to: communicate clearly and effectively in both oral and written form with individuals from <br />various socio/economic backgrounds; confront and maintain control with unstable, intoxicated, disturbed, <br />or distressed persons; remain calm and perform effectively under stress which may include verbal abuse <br />and threats of physical assaults; follow and enforce written policies/ procedures/instructions; complete <br />various forms, receipts and logs; operate different types of security or emergency related equipment as <br />required; operate a desktop computer with various software programs and other office equipment; meet <br />and assist a variety of individuals including, but not limited to, staff/county employees, families, general <br />public, clients, legal professionals, contractors, and volunteers, in a courteous and professional manner. <br />ADOPTED: <br />02/93 <br />REVISED: <br />06/95; 09/95; 11/99; 11/01; 06/03; 11/05; 06/07; 08/11; 12/19 <br />MARKET REVIEW: <br />06/07; 03/18 <br />https://agency.governmentjobs.com/marion/default.cfm?action=specbulletin&ClassSpecID=...8/3/2020 <br />