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~ Marion County Chttdren and Youth Services Commission Compiiance and Impleme~ting the "Cuitural Competency Criteria" The following are examples from programs which are currenUy implementing the cuttural cxiteria. The approaches to meet the criteria can take a form which may be different from the ones mentioned here. Environment: * A resource person can be staff (inside) or volunteer (outsider), and is usually a well informed person regarding mutticuttural diversity issues. They can guide your program to meet the CCC. They are also the link between the program and the community which you are proposing to serve. * Example: Resource person has participated in sta~f inee#ings, hiring committee, cultural assessment of the CCC, etc. Management Control: * The board includes members from diverse ethnic and cultural backgrounds i.e., hearing impaired, low income, youth, special population, Hispanic/Latino, Asian, African-American, Native-American, etc. * Example of plans: A plan to address agency-wide senrice access issues including cuftural and physical barriers. A plan to eliminate racism at the work place. * Example of policies: Maintain a fair and productive working environment, free of harassment Offenders are subject to disciplinary action. * Some programs have formed their own Diversiry Committee; each with an agenda to pursue. Inputs: * Number of diverse staff and volunteers working with the program. * Hiring and retention focus with the same devotion. * Statistics, up-to-date information on clients served which reflects the communiry make-up. Change Technology: * Many of the programs have provided opportunities for the staf~ and volunteers to participate in Vainings and conferences, i.e. Diversity in the 90's Conference, Treating the Urban African-American Clientele, Children and ~olence Conference, CYSC ~iversit~r Trainings, etc. * Some programs have allocated resources to maintain up-to-date information about multicultural issues, collection of multicultural videos for training, subscription to a multicultural magazine, etc.