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Marion County Class Specification BulletinPage of <br />>>> <br />EXAMPLES OF DUTIES - DUTIES INCLUDE, BUT ARE NOT LIMITED <br />TO THE FOLLOWING: <br />1.Responsible for developing, implementing, and evaluating department goals, objectives, policies, <br />procedures, methods, and performance measures necessary for the efficient and effective delivery <br />of information technology and telecommunication services. <br />2.Defines and oversees the county's enterprise wide information technology architecture and <br />establishes the processes by which the county reviews and incorporates new technologies. <br />3.Ensures documentation of standards, guidelines, policies, and procedures to ensure the efficient <br />and effective operation of the county's information technology and telecommunications networks. <br />4.Develops, implements, and monitors progress of the information technology strategic plan. <br />Identifies long and short-range goals and objectives in alignment with the county's overall direction. <br />Measures performance and progress on the strategic plan's goals and objectives. <br />5.Analyzes department and organizational needs and determines cost-effective solutions. Oversees <br />and administers comprehensive, multi-system projects including directing and motivating staff, <br />contractors, vendors, and other participants. <br />6.Responsible for financial and budgetary management; including budget preparation, monitoring of <br />expenditures, establishing financial and budgetary controls, and recommending capital <br />acquisitions. <br />7.Responsible for ensuring industry standards and practices for information and data security and <br />business continuity planning. <br />8.Develops and documents continuous improvement and quality assurance processes for all major <br />information technology initiatives and operations, network operations, system and network <br />performance, work processes, and customer service. Defines and oversees customer relationship <br />management processes and standards. <br />9.Ascertains trends, technological changes, and developments in information systems, network <br />technology, and telecommunications including applicable vendor applications, database <br />management, and operational control packages. <br />10.Communicates effectively with staff, department heads, elected officials, and customers. Promotes <br />open and effective communication, collaboration and working relationships. <br />11.Provides effective professional development and performance management. Represents the <br />county at meetings and conferences at the local, state, and national levels. <br />MINIMUM REQUIREMENTS: <br />EXPERIENCE AND TRAINING <br />1.A Bachelor's degree in computer sciences, mathematics, business administration, public <br />administration, or a related field; AND <br />2.Eight (8) years of increasingly responsible professional experience in directing an information <br />technology department or a major program in a large-scale information system environment; OR <br />3.At least three (3) of these years must involve management of professional, supervisory and <br />technical staff; OR <br />4.Any equivalent combination of experience, education and/or training relevant to the position. <br />KNOWLEDGE, SKILLS AND ABILITIES <br />Knowledge of: theories, principles, and applications of information and telecommunications systems <br />design, programming, and operations; leadership and management principles and practices; project <br />administration methods, principles, techniques, and practices; business systems and organizational <br />structures; management, and control of complex information technology systems, security, and facilities; <br />pertinent federal, state and local laws, codes and regulations, industry-standard practices for system, <br />network, application, and business process documentation; and effective principles and practices of <br />management and organizational development/behavior. <br />Skills and ability to: effectively lead and manage information technology personnel; apply strategic <br />thinking, goal setting, and implementation plans; interpret effective principles and practices of <br />https://agency.governmentjobs.com/marion/default.cfm?action=specbulletin&ClassSpecID=...8/3/2020 <br /> <br />